Q2 Console Administration

Administration Overview

• Q2 Console Administration overview
• Adding new CSRs to Q2 Console
• Restricting editing in User Management within Q2 Console

CSR users

• About the CSR Users page in Q2 Console Administration
• Sending password resets to Q2 Console CSRs
• Resetting multi-factor authentication for Q2 Console CSRs
• Resending login activation emails to Q2 Console CSRs
• Enabling and disabling Q2 Console CSRs

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CSR roles

• About CSR roles in Q2 Console
• Editing CSR roles in Q2 Console
• Rights for CSR roles in Q2 Console

Console tile sets

• About tile sets in Q2 Console
• Adding new tile sets in Q2 Console
• Assigning CSRs to tile sets in Q2 Console
• Editing tile sets in Q2 Console

CSR notifications

• About Q2central CSR Notifications in Q2 Console
• Managing CSR notifications in Q2 Console

Bank holidays

• About bank holidays in Q2 Console Administration
• Managing bank holidays in Q2 Console Administration

Group Access Mapping

• About Group Access Mapping in Q2 Console
• Manage Group Access Mapping in Q2 Console
• Q2 Console Group Access Mapping FAQs

Message groups

• About message groups in Q2 Console Administration
• Editing message groups in Q2 Console Administration

Password policy

• About Password policy in Q2 Console Administration
• Manage Password policies in Q2 Console Administration

System notifications

• System notifications in Q2 Console