Q2 SMART uses the same login credentials and permissions as Q2central, the back-office application that supports online banking. You must have the following to use Q2 SMART:
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A reliable internet browser. Q2 recommends Google Chrome.
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A custom URL, as provided by Q2.
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A valid login ID and password for Q2central, as provided by your online banking system administrator.
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The Communication: Manage Marketing Messaging permission must be enabled for the CSR Role to which you belong.
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An external marketing campaign must exist in Q2central. For more information, see Configuring Q2central for Q2 SMART .