On April 30, 2024, Q2 SMART will depreciate legacy campaign builder. At that time, Audience Builder will be permanently enabled and all data on the legacy version will be removed.
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Active campaigns built in the legacy campaign builder will be obsoleted.
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All campaigns built in legacy campaign builder will be hidden.
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Campaigns built using Audience Builder will operate unaffected and will remain visible.
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Building campaigns using Audience Builder will be the only way to build campaigns.
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We will continue to enhance Audience Builder going forward.
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Enable Audience Builder and, going forward, build all campaigns using Audience Builder.
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Download any data you think you might want from legacy by April 29, 2024.
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Recreate existing campaigns in Audience Builder so that you do not lose your data.
Note
For more information about Audience Builder, go to Audience Builder.
To encourage the use of campaigns built with Audience Builder, the toggle now defaults to enable Audience Builder every time you log in or refresh the page. If you do not have any campaigns built with Audience Builder, your home page will be blank. Your legacy campaigns can still be viewed and edited with the toggle turned off. (ECOM-7950)
Tip
Q2 highly recommends recreating existing campaigns in Audience Builder to prevent data loss and ensure a smooth transition.
You can now download an audience in Audience Builder as a comma-separated values (CSV) file. To download an audience, select Download audience from the audience tile menu
or select
Download audience on the audience details page.
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First login date—This trait describes when the user first logged into digital banking. Users whose first login date is before their FI joined Q2, or before October 12, 2022, will have the user enrollment date applied instead. (ECOM-6464)