To assist with troubleshooting, Q2 SMART now includes additional error messages. If you receive one of the following errors, work with your Q2central administrator or Q2 Support team to resolve it:
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"Your username or password is incorrect. For security reasons, your account may be disabled by additional unsuccessful attempts."
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"Password has expired. Please reset your password for Q2central."
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"Your account has been disabled. Please contact your Q2central administrator for assistance."
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"New user must set a password for Q2central."
(ECOM-7175)
Note
At this time, the Q2 SMART ad spaces for Composable Dashboard feature is only accessible by early adopters of Composable Dashboard.
Q2's Composable Dashboard feature will offer FIs the ability to define a default landing page experience for their users that consists of several pre-defined content blocks. In the future, FIs will define the order and priority of content blocks using Q2 Config, but at this time, FIs can work with Q2 to create their customized dashboard.
The SMART content blocks will display up to three new SMART ad space sizes just for Composable Dashboard. FIs can choose the size (small (768 x 128), medium (768 x 384), or large (768 x 768)) and then use Composable Dashboard to configure where to display the content relative to the other content blocks. When creating a SMART campaign, you will see a new section for Digital banking with composable dashboard when selecting creative types. All three spaces are fully responsive and will appear across devices without the need to use separate creatives.
To use the Composable Dashboard within digital banking at this time, you must also have licensed the following Q2 products:
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UUX version 4.5.0.0 or later
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Mobile branding and the Mobile Thumb Bar
(UUX-34517)
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Monthly login activity—This trait describes the average monthly number of logins for a user based on the user's login activity over the past 6 months. (ECOM-7242)
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For FIs who are early adopters of Composable Dashboard, in step 4 of the Campaign Builder the selected ad spaces on the right-hand rail are divided into "Legacy digital banking" and "Digital banking with composable dashboard" sections similar to step 3. Additionally, steps 3 and 4 now refer to "online banking" as "digital banking". (ECOM-7079)