This release includes the following updates:
Note
This release of Q2 SMART became available to a limited audience on January 25, 2017.
A new Usage tab was added to the left navigation pane. This tab allows you to access the Usage page, which contains an aggregated view of product adoption and feature usage in an easy-to-consume dashboard.
You can now download a detailed report on campaign engagement statistics in a CSV format. This report shows how individual users interacted with ads, sorted by user ID. Each report shows both impressions (that is, the number of times ads were served to a user) and clicks on ads.
When you view a campaign report, you can now see the number of product adoptions for the campaign. Adoptions are the number of products adopted within the category of the product targeted by the campaign within the campaign’s timeframe. For campaigns promoting a feature, adoptions reflect the number of times a user engaged with the feature targeted by the campaign.
Note
SMART cannot currently report data on mobile remote deposit capture usage or eStatement adoption.
Q2 SMART now serves ads to every page in online banking where the targeted ad space is configured. You can target ads in the Top Banner, Side (small), and Side (medium) locations. These locations exist on the Home page, but also exist on other online banking pages depending on how ads were configured during implementation.
This release includes improved accuracy of impression tracking in the Q2mobility Apps.
Q2 SMART 1.1.0 contains improved ad rotation. If a user is targeted by multiple ads, the ads will rotate every 30 seconds and count as an impression in both Q2online and the Q2mobility Apps.
For Mobile Container 5.2.0 or later, Side (small) ads served by SMART appear in the left slide-out rail instead of the right slide-out rail. Side (medium) ads still appear in the right slide-out rail. If multiple ads target the user, ads will rotate every 30 seconds.
Note
This feature requires both Mobile Container 5.2.0 or later and the adoption of Native Menu in iOS or Android.