This release includes the following updates:
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Added a Help button to the CSR user profile menu that links out to the Q2 Console help in a separate browser tab. (CONSOLE-142)
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Enabled the Self Service Forms tile for all FIs on the Q2 Console landing page. The new tile will list any Self Service Forms available to the CSR in Q2central and allow the CSR to run them in Q2 Console. (CONSOLE-177)
The new Transaction rights section of the User pane allows you to enable and set limits for transaction types.
Note
Limits can be lowered at the User level, but they cannot be higher than the limit set at the Customer level.
(ONBD-393)
For FIs with cores that require Host Login IDs and passwords, Host Login ID fields have been added to the Profile section of the Customer and User panes. These fields are used retrieve account information for the Accounts section of the Customer and User panes.
Note
If the Host Login ID fields are incomplete, the Accounts section will display an error message informing CSRs that accounts may not load until Host Login information is provided in the Profile section.
(ONBD-774, ONBD-820)
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If your FI is enabled for Zones, CSRs can now select a Zone from the drop-down list in the top-right corner of the application. After CSRs select a Zone, only data that belongs to that Zone will display. (DE-488)
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The Visitors page has been added to Reporting. This page includes the following features:
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A Visitors graph that displays the number of unique end users that logged in to digital baking during a given date range. (DE-241)
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A Devices card that indicates the number of visitors that used Desktop, Mobile, Tablet, and Other devices to log in to digital banking during a given date range. (DE-243)
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An Operating Systems card that indicates how many visitors used each operating system to log in to digital banking during a given date range. (DE-244)
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An App & browsers card that indicates the number of visitors that used each app or browser to log in to digital banking during a given date range. (DE-245)
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A Central groups card that indicates the number of visitors that logged in to digital banking during a given date range for each Group. (DE-247)