Traits within the Customer Classifications Report in Q2 Console Reporting

  • Updated

Note

The Customer Classifications report is being enabled for FIs on an ongoing basis and may not be available for your financial institution (FI) yet. For more information, contact your Customer Success Manager.

Traits are used to identify and report key attributes of a Customer or User profile. Because of this, the Customer Classifications report relies on a trait framework to correctly identify, categorize, and report information on an FI's customers. The following names, descriptions, and logic statements describe traits used within counts obtained in the Customer Classifications report.

Note

The commercial trait names and descriptions below are not exhaustive and are subject to change in the future.

Table 18. Traits in the Customer Classifications report

Trait name and display name

Trait description

Trait logic

ACH Batch access

(comm_ach_batch)

This trait indicates whether a customer has access to send funds to multiple recipients through the ACH network.

True, IF:

  • ACH Batch transactions are enabled for the FI

    AND

  • ACH Batch transactions are enabled for the Customer

ACH Collections access

(comm_ach_collection)

This trait indicates whether a customer has access to collect funds from multiple recipients through the ACH network.

True, IF:

  • ACH Collections is enabled for the FI

    AND

  • ACH Collections is enabled for the Customer

ACH File Mapper access

(comm_ach_filemapper)

This trait indicates whether a customer in a group has access to more efficiently create ACH payments using a predefined list of column headers that define the order of data.

True, IF:

  • ACH File Mapper is enabled for the Customer

    AND

  • ACH Payroll, ACH Batch, or ACH Collections is enabled for the Customer

ACH Pass-thru access

(comm_ach_passthru)

This trait indicates whether a customer has access to upload and submit balanced or unbalanced NACHA-format ACH files.

True, IF:

  • ACH Pass-thru is enabled for the FI

    AND

  • ACH Pass-thru is enabled for the Customer

ACH Payroll access

(comm_ach_payroll)

This trait indicates whether a customer has access to ACH Payroll. Enabling ACH Payroll access allows for the sending of funds to multiple recipients and accounts throughout the ACH network.

True, IF:

  • ACH Payroll is enabled for the FI

    AND

  • ACH Payroll is enabled for the Customer

ACH recipient import access

(comm_recipient_upload)

This trait indicates whether a customer has users with access to upload a comma-separated values (CSV) file containing multiple recipients and amounts for ACH and wire payments, replacing the need to key them in manually.

True, IF:

  • ACH Recipient Upload is enabled for the FI

    AND IF EITHER

  • Domestic or international wires are enabled for the Customer

    OR

  • ACH Batch, ACH Collections, or ACH Payroll are enabled for the Customer

    AND IF

  • ACH Recipient Upload is enabled for the Customer

ACH Reversal access

(comm_ach_reversal)

This trait indicates whether a customer has access to create reversals for previously processed ACH transactions.

True, IF:

  • One of the following is enabled for the Customer:

    • ACH Batch, ACH Single Payment, ACH Collections, ACH Tax payments, ACH Pass-thru, ACH Payroll, or ACH Single Receipt

    AND

  • ACH Reversal is enabled for the Customer

ACH Same-Day access

(comm_ach_sameday)

This trait indicates whether a customer has access to make expedited ACH payments on the same day they are drafted or approved.

True, IF:

  • ACH Tax, ACH Batch, or ACH Single Payment is enabled for the Customer

    AND

  • ACH Same-Day payment is enabled for the Customer

Or true, IF:

  • ACH Collections or ACH Single Recipient is enabled for the Customer

    AND

  • ACH Same-Day debit is enabled for the Customer

Or true, IF:

  • ACH Payroll and ACH Same-Day payroll are enabled for the Customer

ACH single payment access

(comm_ach_singlepayment)

This trait indicates whether a customer has access to send funds to a single recipient through the ACH network.

True, IF:

  • ACH Payments are enabled for the FI

    AND

  • ACH Payments are enabled for the Customer

ACH single receipt access

(comm_ach_singlerecipient)

This trait indicates whether a customer has access to collect funds from a single recipient through the ACH network.

True, IF:

  • ACH Single Receipt is enabled for the FI

    AND

  • ACH Single Receipt is enabled for the Customer

ACH tax payment access

(comm_ach_tax)

This trait indicates whether a customer has access to make tax payments to a state/federal tax authority using the Electronic Federal Tax Payment System (EFTPS).

True, IF:

  • EFTPS is enabled for the FI

    AND

  • EFTPS is enabled for the Customer

Commercial dashboard access

(comm_dashboard)

This trait indicates whether a customer has access to specialized home page views (such as the commercial dashboard) for a large volume of accounts.

True, IF:

  • Enhanced home page is enabled for the FI

    AND

  • Enhanced home page is enabled for the Customer

Customer advanced entitlements access

(comm_advanced_entitlements)

This trait indicates whether a customer is able to set entitlements by company policy and user role (advanced entitlements).

True, IF:

  • Treasury, Commercial, or Corporate banking is enabled for the FI

    AND

  • Customer is within a Corporate Group

Domestic wire access

(comm_dom_wires)

This trait indicates whether a customer has access to send wire transfers to a recipient in the United States.

True, IF:

  • Domestic wires are enabled for the FI

    AND

  • Domestic wires are enabled for the Customer

International wire access

(comm_int_wires)

This trait indicates whether a customer has access to send wire transfers to a recipient in another country.

True, IF:

  • International Wires are enabled for the FI

    AND

  • International wires are enabled for the Customer

IAT origination access

(comm_iat_ach)

This trait indicates whether a customer in a group has access to originate international ACH transactions (IATs).

True, IF:

  • ACH Batch or ACH Single payment is enabled for the Customer

    AND

  • Customer has IAT enabled for non-Pass-thru

Information reporting access

(comm_info_reporting)

This trait indicates whether a customer has access to customize, schedule, and print reports in different formats.

True, IF:

  • Information reporting is enabled for the Customer

    OR

  • Information reporting feature access is enabled for the Customer

Manage subsidiaries access

(comm_sub_management)

This trait indicates whether a customer has users who can make transactions for multiple entities by creating or using subsidiaries.

True, IF:

  • Customer has subsidiaries enabled and editable

Multi-transfer access

(comm_multi_transfer)

This trait indicates whether a customer has users with access to the multi-transfer workflow, which allows creating multiple internal funds transfers and saving templates.

True, IF:

  • Multi-transfer treasury and funds transfer are enabled for the FI

    AND

  • Multi-transfer and funds transfer properties are enabled for the Customer

Multi-user customer

(comm_multi_user)

This trait indicates whether a customer can manage other users, user entitlements, and user roles.

True, IF:

  • Customer can add users and edit entitlements

    OR IF

  • Customer has manage user roles enabled

Multi-wire origination access

(comm_multi_wire)

This trait indicates whether a customer has access to execute multiple domestic or international wire transactions together, as well as save the process as a template.

True, IF:

  • Multi-wire payments are enabled for the FI

    AND

  • Domestic OR international wires are enabled for the Customer

    AND

  • Multi-wire payments are enabled for the Customer

Recipient IBAN validation access

(comm_iban_validation)

This trait indicates whether a customer has users who have access to additional format validation of an entered International Bank Account Number (IBAN) when creating/editing recipient account details.

True, IF:

  • IBAN validation is enabled for the FI

    AND

  • International wires are enabled for the Customer

    AND

  • Recipient management or recipient one-time is enabled for the Customer

Recipient SWIFT/BIC lookup access

(comm_swift_lookup)

This trait indicates whether a customer has users with access to search for a Bank Identifier Code (BIC) on the international SWIFT network when creating/editing recipient account details.

True, IF:

  • SWIFT/BIC lookup is enabled for the FI

    AND

  • International wires are enabled for the Customer

    AND

  • Recipient management or recipient one-time is for the Customer

UUX customer deleted date

(deleted_date)

This trait describes when a customer was deleted from UUX.

True, IF:

  • The Customer was successfully deleted from UUX.

Wage garnishment access

(comm_child_support)

This trait indicates whether a customer has access to create recipients to take money via an ACH payment or payroll payment. This can be used to fulfill a court order for child support or third-party tax payments.

True, IF:

  • ACH Batch or Single Payment ACH is enabled for the Customer

    AND

  • Wage garnishment is enabled for the Customer

WEB/TEL access

(comm_webtel)

This trait indicates whether a customer has access to make telephone-initiated (TEL) one-time ACH debits, as well as ACH debits or credits authorized over the internet (WEB).

True, IF:

  • One of the following is enabled for the Customer:

    • ACH Batch, ACH Single Payment, ACH Collections, or ACH Single Recipient

    AND

  • WEB or TEL is enabled for non-Pass-thru for the Customer

Wire activity and alerts access

(comm_wire_activity)

This trait indicates whether a customer has any users with access to the Wire Activity page and the ability to set up incoming wire alerts.

True, IF:

  • Incoming and outgoing domestic and international wires are enabled for the FI

    AND

  • Access to the Wire Activity page is enabled for the Customer

Wire batch upload access

(comm_batch_wire)

This trait indicates whether a customer has users with access to upload a comma-separated value (CSV) file containing multiple domestic or international wires, which replaces the need to manually enter wires.

True, IF:

  • Domestic or international wires are enabled for the FI

    AND

  • Batch wire uploads are enabled for the Customer

Wire file mapper access

(comm_wire_filemapper)

This trait indicates whether a customer in a group has access to efficiently create wire payments using a predefined list of column headers that define the order of data.

True, IF:

  • File Mapper or File Mapper web service is enabled for the FI

    AND

  • Domestic or international wires are enabled for the Customer

    AND

  • File Mapper is enabled for the Customer

Wire FX batch access

(comm_fx_wire)

This trait indicates whether a customer has users with access to upload a comma-separated value (CSV) file containing multiple international foreign exchange (FX) wires.

True, IF:

  • Foreign exchange wires are enabled for the FI

    AND

  • Domestic or international wires are enabled for the Customer

    AND

  • International wire foreign exchange or preferred FX tier are enabled for the Customer

Wire expanded fields access

(comm_expanded_wire)

This trait indicates whether a customer has access to add optional fields when completing wire transactions. Examples may include FI-to-FI, message to beneficiary, purpose of wire, or reference to beneficiary.

True, IF:

  • Domestic or international wires are enabled for the FI

    AND

  • Purpose of wire, Transfer reference for beneficiary, or Transfer FI to FI is enabled for the FI

    AND

    Purpose of wire, transfer reference for beneficiary, or transfer FI-to-FI is enabled for the Customer

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