-
Using a supported web browser, go to the Q2 Co-Pilot address provided by the FI.
-
On the login page, enter a Login name and Password.
-
Select bLog in.
You'll remain logged in to Q2 Co-Pilot until you select Log out or until your session expires.
-
Select your user icon in the upper-right corner of any Q2 Co-Pilot page.
-
Select Log out.
For security purposes, you will be automatically logged out if you have been logged in for an extended period, known as a session timeout. The session timeout for Q2 Co-Pilot is the same as the session timeout for Q2central, as configured during implementation by the FI.
If you have a Q2central account with permission to access Q2 Co-Pilot, use your Q2central credentials. Be aware that if you are locked out of Q2 Co-Pilot, you will also be locked out of Q2central and vice versa.
Your session timeout can be updated through a Q2 Support ticket submitted through the Q2 Customer Portal.