Deleting accounts in User Management – Q2 Documentation

You can delete accounts for Customers or Users. Once an account is deleted, you cannot view the account or edit the account rights.

If you delete an account at the Customer level, the account will also be deleted for all its Users.

To delete accounts

Go to the Internal accounts or External accounts section of the Customer or User pane.
If you want to delete an internal account in a CIF-linked group:
1. Select Unlink account to remove the account from the CIF-linked group in the accounts list and to disable all of the account's rights.
2. Unlink account does not delete the account, nor does it remove the account from the CIF.
3. Select Save changes. The accounts list refreshes. The account is removed from the CIF-linked group and able to be deleted.
Select the trash can next to the account you want to delete.
In the delete message, select Delete.